BASIC DELIVERY INFORMATION
We understand that getting your items quickly is important to you, so we make every effort to process your order quickly. We also know that you want to save money, so you’ll find free shipping on most of our products. After payment clearing and shipment, delivery can take up to 7 business days depending on where you live. Our free shipping offer applies only to shipments made to the 48 continental U.S. states only.
OUT OF STOCK ITEMS
While we make every effort to keep all listed merchandise in stock, occasionally we are sold out of a certain item. If we are out of stock on an item you have ordered, we will send you an email update as quickly as possible. It will then be your choice to proceed and keep the order in place or cancel it.
SHIPPING AND PROCESSING CHARGES – STANDARD SHIPPING
Standard shipping is done via all major ground carriers, including FedEx, UPS, United States Postal Service (USPS), and Fed Ex SmartPost (which uses the U.S Postal Service for final delivery to the package destination). Allow up to 48 hours for warehouse processing. Once your order leaves our warehouse, transit time is up to 7 to 10 business days within the 48 continental U.S., based on your location.
Shipping and processing charges for all items is based on the item size, weight, delivery destination, or other factors. We do our best to provide you with accurate shipping and delivery times on all our products, but please note that these times are estimates only. Shipping and delivery estimates are not a guarantee. We’re sorry, but at this time we are unable to ship to PO Box address.
OVERNIGHT OR 2ND, 3RD DAY EXPRESS DELIVERY
Express delivery by Overnight, 2nd-Day, or 3rd-Day service is available on some orders for an additional charge. If an item is can be shipped by one of these methods, you will see the options listed in your shopping cart.
Next Day (Overnight) Shipping orders received by 1 PM Eastern Standard time will ship that same day Monday thru Friday for delivery the next business day. Orders received after 1 pm Eastern Standard Time or on a weekend will be processed first thing the next business day.
2nd Day Shipping orders received by 1 PM Eastern Standard Time will ship that same day Monday thru Friday for delivery 2 business days later. Orders received after 1 pm Eastern Standard Time or on a weekend will be processed first thing the next business day.
3rd-Day Shipping orders received by 1 PM Eastern Standard Time will ship that same day Monday thru Friday for delivery 3 business days later. Orders received after 1 pm Eastern Standard Time or on a weekend will be processed first thing the next business day.
We do our best to provide you with accurate shipping and delivery times on all our products. Please note that these times are estimates only. Shipping and delivery estimates are not a guarantee. Estimates apply only to shipments made to the 48 continental U.S. states.
POST OFFICE BOXES
We’re sorry, but at this time we are unable to ship to any PO Box address.
CANADIAN ORDERS
Canadian orders paid for by credit card will be billed in US dollars. Payment made by check must be in US funds payable by a US bank. Note that some merchandise is not available for shipment to Canada. Canadian order totals do not include customs charges, duties, dock fees, brokerage fees or any other internationally related charges. Canadian customers are responsible in full for all such fees and charges. All returns, replacement orders, or orders sent in multiple shipments are subject to the same policy. Please note that our free shipping offers apply only to shipments made to the 48 continental US states.
INTERNATIONAL ORDERS
For international orders, you will be presented with shipping options at checkout. Select the shipping method that best meets your needs. For your convenience, the shipping fees provided include all applicable fees, duties and taxes so that there are no additional payments upon delivery. Since shipping fees are calculated based on a number of factors (including, without limitation, the desired shipping method and speed, the contents of and number of items in your order, the weight of the items in your order and the location to which the order is shipping), shipping charges can only be provided once you begin the checkout process. Unfortunately, we cannot offer free shipping to international destinations. Please note that shipping windows are estimates and delivery dates cannot be guaranteed. You will be given estimated delivery days at the time of checkout based on your selected destination country and the shipping methods available for the items in your shopping cart.